Home / Privacy Policy
Last updated: 3 August 2026
Book My Offer ("we", "us", "the app") is operated by Dharmendra Rawat, Surat, Gujarat, India. This policy explains what personal information we collect, why we collect it, and what control you have over it.
Information you give us
Information created when you use the app
We do not collect your GPS location, contacts, photos, files, messages, or browsing activity. The app asks for camera access only to scan a partner's QR code at the counter. Nothing is recorded or stored from the camera.
We do not sell your personal information. We do not use it for advertising.
Online payments are processed by Razorpay Software Private Limited. Card numbers, UPI PINs and banking credentials are handled by Razorpay and are never stored by us. We keep only the transaction reference, amount, date and status.
Cash payments are confirmed through a one-time password sent to you on WhatsApp.
We send service messages through the WhatsApp Business API. For this, your mobile number is shared with our messaging provider solely to deliver those messages. These are transactional messages related to your account; we do not send marketing messages without your consent.
We share information only with service providers who help us run the app, and only to the extent needed:
Partner outlets do not receive your personal details. When you redeem a coupon, the partner sees only that a valid membership was used and which offer was applied.
We may disclose information if required by law, a court order, or a lawful request from a government authority.
We keep your account information for as long as your account is active. Payment and tax records are retained for the period required under Indian tax law, even after account deletion, in a form that is not linked to your personal identity where possible.
You can delete your account at any time from the app: Profile → Delete Account. You will be asked to confirm twice, because this cannot be undone.
When you delete your account, we permanently remove your name, mobile number, email, date of birth, anniversary date, notification token, referral link, wallet balance, memberships, passes and redemption history. Any active membership or pass is lost and is not refundable.
If you have uninstalled the app, you can request deletion at our account deletion page or by emailing us from your registered email address, or by writing to us from your registered mobile number. We respond within 30 days.
All data is transmitted over encrypted HTTPS connections. Login tokens are stored in your device's secure storage. Access to our systems is restricted to authorised personnel. No system is perfectly secure, but we take reasonable measures appropriate to the sensitivity of the data we hold.
Book My Offer is intended for users aged 18 and above. We do not knowingly collect information from children. If you believe a child has created an account, contact us and we will remove it.
You may access and correct your information from Profile → Edit Profile in the app, or ask us to do so. You may withdraw consent for notifications from your device settings, and for WhatsApp messages by contacting us — though some messages, such as login OTP, are necessary for the service to work.
We may update this policy from time to time. The "Last updated" date at the top will change. Continued use of the app after an update means you accept the revised policy.
Book My Offer
A-302, 3rd Floor, Aagam Viviana, Vesu, Surat, Gujarat 395007
Email: info@bookmyoffer.in
Phone: +91 95362 14787
